Privacy Policy

Last updated: October 13, 2024

Alfonsoft BV, located at Alfonsoft BV Fransebosstraat 42, 3600 Genk, Belgium, is responsible for the processing of personal data as shown in this privacy statement.

Contact details

https://www.alfonsoft.dev
Alfonsoft BV
Fransebosstraat 42
3600 Genk
Belgium
info@alfonsoft.dev

Joris Windmolders is the Data Protection Officer of Alfonsoft. He can be reached via privacy@alfonsoft.dev.

Personal data we process

Alfonsoft processes your personal data because you use our services and/or because you provide it to us yourself.

Below is an overview of the personal data we process:

First and last name
Email address

Special and/or sensitive personal data we process

Our website and/or service does not intend to collect data about website visitors who are under the age of 16, unless they have parental or guardian consent. However, we cannot verify the age of a visitor. We encourage parents to be involved in their children’s online activities to prevent data collection without parental consent. If you believe we have collected personal data about a minor without such consent, please contact us via privacy@alfonsoft.dev, and we will delete this information.

The purpose and legal basis for processing personal data

Alfonsoft processes your personal data for the following purposes:

When you contact us via the contact form or by email
To handle your payment
To call or email you if necessary to carry out our services
To deliver goods and services to you
Alfonsoft also processes personal data when we are legally obliged to do so, such as for our tax records.

Automated decision-making

Alfonsoft does not make decisions based on automated processing that could have (significant) consequences for individuals.

How long we keep personal data

Alfonsoft does not keep your personal data longer than strictly necessary to achieve the purposes for which it was collected. We apply the following retention periods for the following categories of personal data:

When you contact us without obligation: 3 months after the last contact.
For delivering goods and services to you: 6 months after the last contact.

Alfonsoft only provides personal data to third parties if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies or similar technologies we use

Alfonsoft only uses technical and functional cookies, such as to save your preference for a light or dark theme on the website, as well as analytical cookies that do not invade your privacy. A cookie is a small text file stored on your computer, tablet, or smartphone when you first visit this website. The cookies we use are necessary for the technical functioning of the website and your convenience. They ensure the website works properly and remember your preferences. They also allow us to optimize our website. You can opt out of cookies by setting your internet browser to stop storing cookies. Additionally, you can delete all previously stored information via your browser settings.

Accessing, modifying, or deleting your data

You have the right to access, correct, or delete your personal data. Additionally, you have the right to withdraw your consent to data processing or object to the processing of your personal data by Alfonsoft, and you have the right to data portability. This means you can submit a request for us to send the personal data we hold about you in a computer file to you or another organization specified by you.

You can send a request for access, correction, deletion, data transfer of your personal data, or a request to withdraw your consent or object to the processing of your personal data to privacy@alfonsoft.dev.

To ensure the request was made by you, we ask that you send a copy of your identification with your request. Please black out your photo, passport number, and national registration number in this copy to protect your privacy. We will respond to your request as quickly as possible, within four weeks.

Alfonsoft also wants to inform you that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do so via the following link: https://www.gegevensbeschermingsautoriteit.be/burger.

How we secure personal data

Alfonsoft takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alteration. If you believe that your data is not properly secured or there are indications of misuse, please contact our customer service or via privacy@alfonsoft.dev.